The following
information is in response to frequently asked questions. Please read
carefully.
In case of discrepancy between the Website
or other Canusa information, please call Canusa for clarification.
Changes to information on this website may be made at any time without
prior notification.
Meeting Place
for all tours is at the Executive Royal Inn, Calgary or the
Travelodge Inn Airport, Richmond (Vancouver) or occasionally some other noted Hotel at the times noted
on the web site unless otherwise arranged with Canusa Cycle Tours.
Method of payment;
Visa, MasterCard, American Express and Discover through PayPal (see
Payment page) or cheque. For other means of payment please call 800-938-7986.
Terms
--The US/CDN exchange rate governs the cost to individuals paying in US Dollars. The cost in
Canadian Dollars remains constant with the cost in US dollars fluctuating with the exchange
rate (every �+/- 5% change or at the discretion of Canusa Cycle Tours). Participants are advised
to know what the exchange rate is in respect to "balances owing" to keep cost increases due to
changes in the US/CDN exchange rate to a minimum.
-$200.00 ($100.00 plus any expenses incurred is non
refundable) deposit with the balance due 30 days prior to the tour
start.
-Monthly payments as
arranged with Canusa cycle Tours.
Cancellation Policy;
-More than 14 days from tour start--All monies received except $100.00
plus any expenses incurred will be refunded.
-Within 14 days of tour start--no refund--BUT--all monies received except $500.00
plus any expenses incurred may be used
on another tour no later than the end of the season of the following year.
-Canusa Cycle Tours reserves the right to change this policy--after the fact--in situations
where an unusually high number of cancellations occur.
Employment opportunities with Canusa Cycle Adventure Tours.
Individuals wishing employment with Canusa Cycle Adventure Tours must first be a participant on one of our
tours--as a participant, not as a member of our staff--at their expense. This will allow us to observe the individual in a
variety of situations and allow the individual to see how we expect our staff to act and the knowledge required
to be a part of our staff.
Canusa Cycle Tours suggests
that all participants register
with "CSA VACATION GUARANTEE" (or some other vacation insurance provider)
either through the CSA pamphlet which we will mail you on request or by visiting the CSA website at www.csatp.com . The Insurance provided by CSA is
exceptionally good and is offered at a reasonable cost.
QUESTIONS There will be many questions
that you will want answered prior to the tour. The more questions we can answer
prior to the tour, the fewer we will have to answer onthe first few days of
the tour so please ask anything that you are not sure of. To the extent
possible, please do not call every time you have a question. Write down things
that you are not sure of or need clarification on and when you are satisfied
that you have read all the literature that we have sent you and listed all the items
that you would like more information on, then call us and we will be glad
to answer all your questions.
For those who register late (30 days or less) please
understand that we will not be able to provide you with all the information you
need so please understand that the later you register, the less time you will
have to prepare for the tour and gather all the information you would like to
have.
Safety essentials when in Bear country:
Each bear encounter is
unique. No hard and fast rules can be applied when dealing with a potentially
complex situation.
Respect all bears - they all
can be dangerous. Be alert.
Never approach a bear,
especially bear cubs. Avoid conflict by practicing prevention.
There is no guaranteed
minimum safe distance from a bear - the further, the better.
Photographing bears can be
dangerous. Use a long- range telephoto lens.
Never attempt to feed a bear.
Stay away from dead animals, as bears may attack to defend such food sources.
Be defensive - never surprise
a bear. Make your presence known by talking loudly, clapping, singing, or
occasionally calling out.
Look for signs of recent bear
activity. These include droppings, tracks, evidence of digging, and claw or
bite marks on trees.
It is best not to hike with
dogs, as they can antagonize bears and cause an attack. An unleashed dog may
bring a bear back to you.
Learn about bears. Anticipate
and avoid encounters. Know what to do if you encounter a bear.
Odours attract bears. Reduce
or eliminate odours from yourself, your camp, your clothes, and your bicycle so don't sleep in the same clothes you cook in
and properly store food so that bears
cannot smell or reach it. Don't keep food in your tent - not even a chocolate
bar. Pack out all garbage.
The most dangerous bears
are:
Bears habituated to human
food.
Females defending cubs.
Bears defending a fresh kill.
Cute, friendly and apparently
not interested in you.
About bears:
Bears can run as fast as
horses uphill or downhill�and faster than cyclists!!
Bears can climb trees,
although black bears are better tree-climbers than grizzly bears.
Bears have excellent senses
of smell and hearing, and better sight than many people believe.
Bears are strong. They can
tear cars apart looking for food.
Every bear defends a
"personal space". The extent of this space will vary with each bear
and each situation; it may be a few metres or a few hundred metres. Intrusion
into this space is considered a threat and may provide an attack.
Bears aggressively defend
their food.
All female bears defend their
cubs. If a female with cubs is surprised at close range or is separated from
her cubs, she may attack. An aggressive response is the mother grizzly's
natural defense against danger to her young.
A female black bear's natural
defense is to chase her cubs up a tree and defend them from the base. However,
she is still dangerous and may become aggressive if provoked.
If you encounter a bear at the roadside:
Stay at least a hundred
meters back. Don't move closer even for a "quick photo".
Do not impede the bear from
crossing the road.
FITNESS Without having any background
information on individuals such as age, general health, work pressures, current
fitness level, current activities, and mental attitude it is neither wise nor
practical for me to suggest a fitness program to insure that you are ready for
the tour. Check out your local fitness experts or doctor who will be better
informed about your personal history and can recommend a program suited to your
personal requirements.
Some things to keep in mind when you are preparing for the
tour;
The fitter you are, the more you will be able to enjoy your
tour.
For first time tourers, it is better to do an honest
evaluation of your capabilities and choose a tour that matches your
capabilities or one that you feel you can handle easily. If you leave for home
at the end of the tour thinking that you could have done more, you probably
chose the right tour.
For participants who have toured before and are looking for
a challenge, it is better to take one step at a time and choose a tour only a
little more difficult than your last one. Having to ride in the support vehicle
can be a real downer.
Most participants have a regular job and any additional,
extensive, recreational activity may detract from your job requirements while
not necessarily better preparing you for your cycle tour. Cycling at home after
an eight hour work day is a little more difficult than cycling on vacation when
you are able to leave the stress of work behind.
Keep in mind that you are on a recreational tour, not a race
and you may bike at a pace that is suitable for yourself.
While any tour with Canusa Cycle Tours is in the Mountains,
we have found that most participants believe that they will be constantly
biking up and over mountains. The truth is that for most participants, the
biking on our tours is easier than the biking they do at home on a regular
basis. The difference is the accumulation of weariness that occurs over a
period of several days. For most participants this does not present a major
problem but is something you should be aware of.
On any of our tours, only a small percentage of the tour
mileage would be considered either moderate or steep uphill. The rest of the mileage
is easy uphill, flat or downhill.
Mental attitude is everything. Novices do not need a lot of
experience to enjoy and complete the novice tours, just the proper mental
attitude to know their limits and act accordingly. While riding in the support
vehicle can be a downer for an experienced cyclist who thought that they could
"do it", riding in the support vehicle should be considered a real
possibility for novices.
Do not over-train for the tour to the extent that you are
tired before the tour starts. Follow whatever training program you choose but
the training pace should slow considerably in the month before the tour starts.
Quite a number of participants between the ages of 55 and 75
have completed various tours including the Canusa Challenge. The majority of
our participants are between 25 and 55 but I think that a larger number of
older people are more than capable of completing most bicycle tours but are
held back by thoughts of �high mountains� and "can I do it"? �
While no one anticipates having to see a doctor
while on vacation, it is wise to plan for it. Ambulance costs can exceed $600
and overnite hospital stays in excess of $2100 plus doctor care, x-rays and any
procedures required.
BIKE INSURANCE Most home insurance policies
cover loss, theft and some types of damage to your bicycle, equipment and
personal effects. Check your own policy and if it does not, try to have it
added. While you are with Canusa Cycle Tours, your bike, equipment and personal
effects are not covered by insurance. �
BIKE TRANSPORTATION If you are bringing your own
bike, how are you going to ship it? Most participants arrive with their bike on
the same flight and only a very few have any problems however some prefer to
send it via PUROLATOR, UPS, FEDERAL EXPRESS or some other small parcel carrier.
Please remember that your bike must go through customs if you ship via a small
parcel carrier and there is a charge for this (around $50.00 each way).
Remember to show the bike as a personal item to be used on the tour and
that you will be returning the bike to your home country after the tour. There
will be an additional charge of $20.00 by Canusa Cycle Tours to pick up the
bike at the cargo terminal. �
BIKE REPAIR Please have your bike checked
before shipping. While we can help with some minor repairs, we are not equipped
for major repairs and cannot carry an inventory of parts for the many bike
models that are brought on tour. Remember also to bring spare tires and tubes
as it will probably be impossible to find the type that you are used to. We
will "try" to carry spare 23cc and 28cc tubes and 28cc tires for
sale.
BIKE HELMET All participants are required
to wear a CSA OR SNELL approved helmet whenever cycling.
PEDALS AND SEATS If you are renting one of our
bikes and wish to use toe clips or clipless pedals, please bring your own and
we will fit them to our bikes. The same applies to your saddle or seat.
FLIGHT
ARRANGEMENTS Please provide all details
of your arrival and departure flights as soon as possible. If we do not receive
this information we will assume that we will meet you at the time and location
noted in the brochure for the start of your tour.
CLOTHING and LUGGAGE Outer clothing should
be bright and cover cool (allow for "cold" in early or late season),
warm and wet conditions, all packed in two normal sized sports bags. Please remember
that labor laws limit the weight people are required to lift and any heavy
luggage will be carried by their owners. (EACH APPROX 18" X 18" X 2
FT & does not include helmet or sleeping bag). NOTE--Because of a new
regulation in Canada we will no longer be allowed roof racks which will reduce the
space available so adherence to luggage requirements is necessary--what is not
necessary is a full change of clothing for every day of the tour--while most of
our restaurant meals are in very nice establishments, dress is casual. Remember
that people living in the southern USA will find our climate cooler than those living in the central and
northern parts of the USA. Space is at a premium so adherence to luggage rules is
necessary.
The following is suggested only and each participant must be
responsible for their own personal clothing and effects. The most important
items are underwear and socks-if possible, both should be changed daily and
bring enough (without washing) for the 6 day tours and allow for at least one
washing on the longer tours. Some experienced cyclists will bring only 1 or 2
sets but will wash daily. This system can become a problem in prolonged wet
weather. Laundry facilities are usually available long before it is really
necessary. �
ON ARRIVAL AT VANCOUVER CALL THE TRAVELODGEINNAIRPORT--IN CALGARY CALL THE EXECUTIVE ROYAL INN At the Vancouver
International Airport, proceed to the "Shuttle Bus" area and wait for
the Travelodge Inn Shuttle Bus which will transport you to the Hotel. In Calgary, call 291-2003 and ask the Inn to send the
Shuttle Van to transport you and your bike to the Inn. On the
morning of the tour start, please be in the Lobby or outside, checked out, with
all your gear and bike, at the time noted in the brochure. Restaurants at both
hotels are open by 7Am. Any
vehicles or surplus gear which will not be needed on the tour may be left at
the EXECUTIVE ROYAL INN in CalgaryOR the TRAVELODGE INN in Vancouver for safekeeping. Arrangements for this may be made at the front
desk. The Canusa support vehicle(s) will be there one half hour prior to
"leave time" for loading and we will depart as soon as all gear and
bikes are loaded.
CALL CANUSA CYCLE TOURS You may call Canusa (from
Calgary-680-4566 or from Vancouver-1-800-938-7986) on arrival and note your
arrival. If you get the answering machine, leave a short message which will
"NOT" be answered unless requested to do so. This will give us some
reaction time in case there has been a misunderstanding on time and location. �
WAIVER Prior to starting to bike,
all participants must sign the waiver that has been specified by our insuring
company.
SAFETY Safety will be of primary
importance during the entire tour. Any accident to any participant will spoil
the remainder of the tour for all participants so it is in everyone's interest
to understand that safety is not just the concern of Canusa cycle Tours nor
just the concern of tour participants but rather it is "our" concern
and any safety hazards in our vehicles, in camp or along the way should be
brought to our attention immediately so that we may correct the situation or
contact someone who can. Safety rules are included in each pamphlet and will be
discussed before starting to bike.
*
* *
SA F ETY
HAVE FUN
RIDE RELAXED
CONTROL YOUR SPEED
RIDE IN SINGLE FILE
DRINK PLENTY OF FLUIDS
KNOW YOUR PHYSICAL LIMITS
WEAR APPROPRIATE CLOTHING
WATCH FOR GRATES IN THE ROAD
YIELD TO
VEHICULAR TRAFFIC
FOLLOW THE RULES
OF THE ROAD
MOVE WELL OFF THE ROAD WHEN STOPPED
WEAR YOUR SAFETY HELMET
AT ALL TIMES
CROSS BRIDGES ON THE SIDEWALK WHEN POSSIBLE
DO NOT DRINK FROM ROADSIDE STREAMS OR
LAKES
LISTEN FOR TRAFFIC APPROACHING
FROM THE REAR
STOP YOUR BIKE IF IT
IS NECESSARY TO TURN AROUND
REPORT AND HAVE REPAIRED ANY
UNSAFE BIKE, IMMEDIATELY
BE AWARE OF UNSAFE CONDITIONS ENROUTE, TO THE EXTENT POSSIBLE
STAY AWAY FROM RIVER AND
LAKE BANKS THEY MAY BE UNDERCUT
MAKE SURE THERE IS NO TRAFFIC TO THE
REAR WHEN ENTERING
TUNNELS
OR SNOW SHEDS
BIKE DEFENSIVELY
CYCLE IN CONTROL
--BIKE WITH A FRIEND--
RULES OF THE ROAD FOR CYCLISTS In Alberta and British
Columbia,
the rules of the road for cyclists are the same as that of a car or other
vehicle with one exception. Cyclists are required to use only the right hand
portion of their lane when cycling on a road with no paved shoulder or on the
paved shoulder when one exists. Cyclists should cycle in single file, in groups
of 3 or 4, with spaces of 100 yards or more between groups. Cycling two abreast
is permitted on paved shoulders where the width of the paved shoulder permits
them to do this safely and all parts of the bike and cyclist are outside the
driving lane. While sightseeing is one of the cyclists primary reason for being
"on tour", you must always be aware of road hazards in your path such
as other bikes or vehicles, rocks, sand, branches and other debris. Extra care
should be used when crossing any street, road or highway.
MEDICAL ASSISTANCE At least one guide on all
tours will have a First Aid and CPR qualification and each vehicle is required
to have a comprehensive First Aid kit. Unfortunately this does not make us
doctors or allow us to act like doctors. The training provided is for emergency
situations only and does not permit diagnosing of illnesses or aches and
pains except in unusual circumstances. However we would like to be aware of any
feeling of illness or unusual feelings at all times and will provide immediate
transportation to the closest doctor or hospital on request. Participants
should feel free to make such a request at any time and not feel that they are
imposing on Canusa Cycle Tours or other participants by making such a request.
Ice is available on request and a medical book listing common ailments, aches
and pains of cyclists is in each vehicle. Items such as Aspirin, Tylenol or
Antibiotic Creams will not be carried or dispensed.
IF YOU ARE LOST Getting lost on any of our
tours is difficult because we generally follow major or secondary highways with
few turnoffs. However should you find yourself "lost" please
call our home number 1-800-938-7986 and leave a message detailing the time,
location and phone number at your location if possible. Remember that in Canada it is not possible to call a pay phone. We in turn will call
"home", retrieve your message and hopefully be able to locate and
retrieve you. Every night on arriving in camp please make sure that your tent
partner or biking buddy has also arrived and if not then please inform one of
the guides that you are not sure of his/her location.
THE PROPER CARE AND FEEDING OF TENTS Please remove footwear before
entering the tent. If it is raining, sit just inside the tent with your feet
outside and remove footwear. PLEASE never enter the tent with shoe clips
on!!
Never eat or store food of any kind, liquid or solid, in the
tent. THE LIFE YOU SAVE MAY BE YOUR OWN ---OR--- THE NEXT USER OF
THE TENT.
Bears have an acute sense of smell and are attracted to any
item that emits any odor!! This includes things like perfume, toothpaste etc.
These items should be stored in the support vehicle overnight.
Always use both hands to open or close tent zippers. Open
and close zippers slowly. If you should catch the zipper in the fly, DO NOT USE
FORCE to free the zipper.
Always remove everything from the tent each morning. Items
left in the tent may cause tears when storing.
Exercise caution when walking in the vicinity of any tent.
Tent pegs and lines are not very visible and very easy to trip over.
Please do not use the tent as a drying rack. Use the line
inside the roof of the tent or the outside line provided. Clothing colour runs
may leach into the tent fabric.
Undue HASTE seems to be the most common cause of damage to
tents. Please take your time when zipping, entering or leaving your tent. The
dollars you save may be yours!!
DAILY ITINERARY You should have breakfast
(except on tours as noted), be checked out and in the hotel lobby or outside
with all your luggage and bikes at the noted time, on the day the tour starts.
Canusa guides and vehicles will arrive at the Hotel one half
hour prior to "leave time" and will leave the Hotel as soon as
all the luggage and bikes are loaded and proceed to the bike start point.
Prior to biking we will have a discussion on safety and the
route for the day, then start biking when "all" are ready. It is not
necessary to bike as a group but anyone leaving the route to sightsee etc.,
must inform a guide that they are going to do so. This will prevent us from
spending hours looking for someone and give us a start point for a search in
case of problems. Individuals should be familiar with their bike before
starting out. Guides will be happy to show you everything you should know about
our rental bikes and if they don't, please ask.
Before biking each day, we will go over the next day�s
route, terrain, destination, lunch locations, scenery, things to see, etc.
There will be a hike or some sightseeing on most days on six day tours and
mostly relaxation with some sightseeing on the longer tours.
BE AWARE Individuals who have never
been on a multiple day tour should be aware of the possibility of Heat Stroke,
Dehydration and the accumulation of "weariness", "hunger"
and "thirst" over a period of days and take precautions from day one
to lessen these possibilities.
Heat Exhaustion or Dehydration-Caused by loss of fluids-Signs-weak, dizzy, nausea, vomiting, pale
clammy skin, perspiration-Treatment-remove to cool place, administer fluids
(juices) slowly, treat for shock.
Heat Stroke-Caused by
overheating-Signs-hot-dry-flushed skin, confusion, headache, nausea, poor
co-ordination, vomiting, convulsions, rapid onset, lapse into unconsciousness,
possible death-Treatment-move to cool area, assist body to cool but not below
normal, massage limbs, provide fluids (juices), treat for shock.
Sunburn-Caused by overexposure to
suns rays-Signs-chills, fever, headache-Treatment-cool burn area, apply
soothing lotion, prevent additional damage to burn area.
Shock-Exists when blood volume is
reduced to the point where it cannot adequately support body cell functions due
to loss of circulating blood volume-Signs-any of the above as well as abnormal
pulse, abnormal breathing, severe thirst, decreasing alertness-Treatment-lay
down and elevate legs, maintain body temperature by warming or cooling as
necessary.
West Nile Virus-As of 2005, this virus has
caused fewer problems than anticipated and in fact, after the first year, has
had little impact in Canada. While West Nile Virus spread quickly with some alarming results,
the second year of the virus in Alberta proved to be much less alarming with only a few cases and no
deaths--however--Infection
is passed from birds and other animals to humans. Symptoms may appear 2 to 15
days after infection. The virus is quickly spreading throughout North America.
Most reported cases are mild with symptoms such as fever, head-ache, body aches
similar to the flu, a mild rash and swollen nymph glands. Serious cases may
develop severe headaches, high fever, stiff neck, nausea, difficulty
swallowing, vomiting, drowsiness, confusion, loss of consciousness, lack of
coordination, muscle weakness and paralysis. There is no known specific
treatment, medication or cure for the virus. Prevention is assisted by wearing
light coloured clothing that covers the entire body along with the application
of insect repellent (example 20-30% Deet) on exposed body parts. Information
from Health Canada.
Giardia-Caused by a water borne
parasite usually passed on from animals-Signs-Intermittent, chronic diarrhea,
stomach cramps, tiredness, weakness-Treatment-antibiotics.
Rocky Mtn Spotted Fever-Carried
and passed on by a burrowing tick-Signs-very high fever, pounding frontal
headache, spotted rash-Treatment-Remove tick, antibiotics.
Lymes Disease-Carried and
passed on by a burrowing tick-Signs-Stiffened joints within 5 to 7
days-Treatment-Remove tick, antibiotics.
Sleep-along with food and water
consumption is very critical. Each individual is responsible for his or her own
welfare.
While it is nice to sit around a campfire late into the
night, it is nicer still to get up in the morning refreshed after a good nights
sleep. Few participants sleep well on the first night of any tour, but by the
second night, most are tired enough that sleep comes easily.
It is recommended that you eat and drink more than you feel
like for the first 2 or 3 days. Your body tends to use existing surplus fuel at
the start of prolonged exertion so most people do not feel the need for
"extra" food and drink for the first two or three days. Eating and
drinking less than your body is using will more than likely cause you to eat
and drink considerably more later on and in severe cases may be one of the
causes of dehydration, sunstroke, "hitting the wall" or worse!!
Sipping on your water bottle all day is better than occasional long drinks.
Most cyclists who are conditioned athletes usually have bodies that are more
efficient "fuel burners" than recreational cyclists and require less
food and water during our tours, so following the lead of an experienced
cyclist may not be the best idea where food and water are concerned.
Sore Knees-are a common
problem with cyclists. As "first aiders" we are not permitted to
diagnose ailments except in emergencies. If you develop any soreness, please
view the medical book provided and in situations where the pain is severe or
you think the problem is more than simple strain or poor seat adjustment, we
will be glad to drive you to the nearest hospital or doctor at your request.
Please insure that you have adequate medical coverage to allow for this. The
support vehicle is present to assist anyone to visit a medical centre or doctor
or to rest in when the situation warrants. Please feel free to use it at any
time!!
RETURN FLIGHTS Most Canusa tours (except
camping only) include lodging on the last night of the tour to give you time to
prepare for your flight home. Check your return flight dates and times. Missed
flights can be very expensive. Prepare your bike for the flight home. Usually
some repacking of clothing is necessary on the last night. Recheck all your
clothing and equipment items to make sure that important items have not been
left on the Canusa van or elsewhere.
REST It is not a bad idea to allow
for some rest after arriving at your home. You have been busier than normal for
the duration of the tour and for most, work starts "tomorrow" so put
your bike away for a couple of weeks before taking to the road again and you
will be surprised at how easy the first few runs feel.
YOUR NEXT TOUR While preparing for your tour
and during your tour you have been increasing your level of fitness. Some of
this increased level of fitness will remain with you for as long as you stay
physically active. Even if you do not do any more cycling until next year, your
next tour will always be easier than your first. Don't waste all the training,
sweat and feeling of accomplishment! Start thinking about your next tour now!!!
Canusa Cycle Tours will not be responsible for any
additional costs incurred because of occurrences or incidents beyond their
control, including but not limited to, vehicle breakdown, slides or avalanches,
floods, violence, rain or road closures for any reason.
Should Canusa Cycle Tours be subject to additional
cost because of lost accommodation or additional travel miles or any other
reason beyond their control then the additional cost will be split fairly with the
people involved after consulting with the people involved.
After 17 years of business we have never had to
add additional costs onto the quoted costs but with El Nino and El Nina and
resulting weather havoc over the past few years it is probable that somewhere
down the road this will happen.
� Copyright 2004 Canusa
Cycle Tours
All rights reserved