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Things to Know

The following information is in response to frequently asked questions. Please read carefully.

In case of discrepancy between the Website or other Canusa information, please call Canusa for clarification.

Changes to information on this website may be made at any time without prior notification.

  • Meeting Place for all tours is at the Executive Royal Inn, Calgary or the Travelodge Inn Airport, Richmond (Vancouver) or occasionally some other noted Hotel at the times noted on the web site unless otherwise arranged with Canusa Cycle Tours.
  • Method of payment; Visa, MasterCard, American Express and Discover through PayPal (see Payment page) or cheque. For other means of payment please call 800-938-7986.
  • Terms --The US/CDN exchange rate governs the cost to individuals paying in US Dollars. The cost in Canadian Dollars remains constant with the cost in US dollars fluctuating with the exchange rate (every �+/- 5% change or at the discretion of Canusa Cycle Tours). Participants are advised to know what the exchange rate is in respect to "balances owing" to keep cost increases due to changes in the US/CDN exchange rate to a minimum.
    -$200.00 ($100.00 plus any expenses incurred is non refundable) deposit with the balance due 30 days prior to the tour start.
    -Monthly payments as arranged with Canusa cycle Tours.
  • Cancellation Policy;
    -More than 14 days from tour start--All monies received except $100.00 plus any expenses incurred will be refunded.
    -Within 14 days of tour start--no refund--BUT--all monies received except $500.00 plus any expenses incurred may be used on another tour no later than the end of the season of the following year.
    -Canusa Cycle Tours reserves the right to change this policy--after the fact--in situations where an unusually high number of cancellations occur.
  • Employment opportunities with Canusa Cycle Adventure Tours. Individuals wishing employment with Canusa Cycle Adventure Tours must first be a participant on one of our tours--as a participant, not as a member of our staff--at their expense. This will allow us to observe the individual in a variety of situations and allow the individual to see how we expect our staff to act and the knowledge required to be a part of our staff.
  •  Canusa Cycle Tours suggests that all participants register with "CSA VACATION GUARANTEE" (or some other vacation insurance provider) either through the CSA pamphlet which we will mail you on request or by visiting the CSA website at www.csatp.com .
    The Insurance provided by CSA is exceptionally good and is offered at a reasonable cost.

 
 
 
 

QUESTIONS
There will be many questions that you will want answered prior to the tour. The more questions we can answer prior to the tour, the fewer we will have to answer onthe first few days of the tour so please ask anything that you are not sure of. To the extent possible, please do not call every time you have a question. Write down things that you are not sure of or need clarification on and when you are satisfied that you have read all the literature that we have sent you and listed all the items that you would like more information on, then call us and we will be glad to answer all your questions.
For those who register late (30 days or less) please understand that we will not be able to provide you with all the information you need so please understand that the later you register, the less time you will have to prepare for the tour and gather all the information you would like to have.

Safety essentials when in Bear country:

Each bear encounter is unique. No hard and fast rules can be applied when dealing with a potentially complex situation.

Respect all bears - they all can be dangerous. Be alert.

Never approach a bear, especially bear cubs. Avoid conflict by practicing prevention.

There is no guaranteed minimum safe distance from a bear - the further, the better.

Photographing bears can be dangerous. Use a long- range telephoto lens.

Never attempt to feed a bear. Stay away from dead animals, as bears may attack to defend such food sources.

Be defensive - never surprise a bear. Make your presence known by talking loudly, clapping, singing, or occasionally calling out.

Look for signs of recent bear activity. These include droppings, tracks, evidence of digging, and claw or bite marks on trees.

It is best not to hike with dogs, as they can antagonize bears and cause an attack. An unleashed dog may bring a bear back to you.

Learn about bears. Anticipate and avoid encounters. Know what to do if you encounter a bear.

Odours attract bears. Reduce or eliminate odours from yourself, your camp, your clothes, and your bicycle so don't sleep in the same clothes you cook in and properly store food so that bears cannot smell or reach it. Don't keep food in your tent - not even a chocolate bar. Pack out all garbage.

The most dangerous bears are:

Bears habituated to human food.

Females defending cubs.

Bears defending a fresh kill.

Cute, friendly and apparently not interested in you.

 About bears:

Bears can run as fast as horses uphill or downhill�and faster than cyclists!!

Bears can climb trees, although black bears are better tree-climbers than grizzly bears.

Bears have excellent senses of smell and hearing, and better sight than many people believe.

Bears are strong. They can tear cars apart looking for food.

Every bear defends a "personal space". The extent of this space will vary with each bear and each situation; it may be a few metres or a few hundred metres. Intrusion into this space is considered a threat and may provide an attack.

Bears aggressively defend their food.

All female bears defend their cubs. If a female with cubs is surprised at close range or is separated from her cubs, she may attack. An aggressive response is the mother grizzly's natural defense against danger to her young.

A female black bear's natural defense is to chase her cubs up a tree and defend them from the base. However, she is still dangerous and may become aggressive if provoked.

 If you encounter a bear at the roadside:

Stay at least a hundred meters back. Don't move closer even for a "quick photo".

Do not impede the bear from crossing the road.


FITNESS
   
Without having any background information on individuals such as age, general health, work pressures, current fitness level, current activities, and mental attitude it is neither wise nor practical for me to suggest a fitness program to insure that you are ready for the tour. Check out your local fitness experts or doctor who will be better informed about your personal history and can recommend a program suited to your personal requirements.
    Some things to keep in mind when you are preparing for the tour;
    The fitter you are, the more you will be able to enjoy your tour.
    For first time tourers, it is better to do an honest evaluation of your capabilities and choose a tour that matches your capabilities or one that you feel you can handle easily. If you leave for home at the end of the tour thinking that you could have done more, you probably chose the right tour.
    For participants who have toured before and are looking for a challenge, it is better to take one step at a time and choose a tour only a little more difficult than your last one. Having to ride in the support vehicle can be a real downer.
    Most participants have a regular job and any additional, extensive, recreational activity may detract from your job requirements while not necessarily better preparing you for your cycle tour. Cycling at home after an eight hour work day is a little more difficult than cycling on vacation when you are able to leave the stress of work behind.
    Keep in mind that you are on a recreational tour, not a race and you may bike at a pace that is suitable for yourself.
    While any tour with Canusa Cycle Tours is in the Mountains, we have found that most participants believe that they will be constantly biking up and over mountains. The truth is that for most participants, the biking on our tours is easier than the biking they do at home on a regular basis. The difference is the accumulation of weariness that occurs over a period of several days. For most participants this does not present a major problem but is something you should be aware of.
    On any of our tours, only a small percentage of the tour mileage would be considered either moderate or steep uphill. The rest of the mileage is easy uphill, flat or downhill.
    Mental attitude is everything. Novices do not need a lot of experience to enjoy and complete the novice tours, just the proper mental attitude to know their limits and act accordingly. While riding in the support vehicle can be a downer for an experienced cyclist who thought that they could "do it", riding in the support vehicle should be considered a real possibility for novices.
    Do not over-train for the tour to the extent that you are tired before the tour starts. Follow whatever training program you choose but the training pace should slow considerably in the month before the tour starts.
    Quite a number of participants between the ages of 55 and 75 have completed various tours including the Canusa Challenge. The majority of our participants are between 25 and 55 but I think that a larger number of older people are more than capable of completing most bicycle tours but are held back by thoughts of �high mountains� and "can I do it"?

MEDICAL COVERAGE

While no one anticipates having to see a doctor while on vacation, it is wise to plan for it. Ambulance costs can exceed $600 and overnite hospital stays in excess of $2100 plus doctor care, x-rays and any procedures required.

BIKE INSURANCE
    
Most home insurance policies cover loss, theft and some types of damage to your bicycle, equipment and personal effects. Check your own policy and if it does not, try to have it added. While you are with Canusa Cycle Tours, your bike, equipment and personal effects are not covered by insurance.

BIKE TRANSPORTATION
    
If you are bringing your own bike, how are you going to ship it? Most participants arrive with their bike on the same flight and only a very few have any problems however some prefer to send it via PUROLATOR, UPS, FEDERAL EXPRESS or some other small parcel carrier. Please remember that your bike must go through customs if you ship via a small parcel carrier and there is a charge for this (around $50.00 each way). Remember to show the bike as a personal item to be used on the tour and that you will be returning the bike to your home country after the tour. There will be an additional charge of $20.00 by Canusa Cycle Tours to pick up the bike at the cargo terminal.

BIKE REPAIR
    
Please have your bike checked before shipping. While we can help with some minor repairs, we are not equipped for major repairs and cannot carry an inventory of parts for the many bike models that are brought on tour. Remember also to bring spare tires and tubes as it will probably be impossible to find the type that you are used to. We will "try" to carry spare 23cc and 28cc tubes and 28cc tires for sale.

BIKE HELMET
    
All participants are required to wear a CSA OR SNELL approved helmet whenever cycling.

PEDALS AND SEATS
    
If you are renting one of our bikes and wish to use toe clips or clipless pedals, please bring your own and we will fit them to our bikes. The same applies to your saddle or seat.

FLIGHT ARRANGEMENTS
   
Please provide all details of your arrival and departure flights as soon as possible. If we do not receive this information we will assume that we will meet you at the time and location noted in the brochure for the start of your tour.

CLOTHING and LUGGAGE
    
Outer clothing  should be bright and cover cool (allow for "cold" in early or late season), warm and wet conditions, all packed in two normal sized sports bags. Please remember that labor laws limit the weight people are required to lift and any heavy luggage will be carried by their owners. (EACH APPROX 18" X 18" X 2 FT & does not include helmet or sleeping bag). NOTE--Because of a new regulation in Canada we will no longer be allowed roof racks which will reduce the space available so adherence to luggage requirements is necessary--what is not necessary is a full change of clothing for every day of the tour--while most of our restaurant meals are in very nice establishments, dress is casual. Remember that people living in the southern USA will find our climate cooler than those living in the central and northern parts of the USA. Space is at a premium so adherence to luggage rules is necessary.
    The following is suggested only and each participant must be responsible for their own personal clothing and effects. The most important items are underwear and socks-if possible, both should be changed daily and bring enough (without washing) for the 6 day tours and allow for at least one washing on the longer tours. Some experienced cyclists will bring only 1 or 2 sets but will wash daily. This system can become a problem in prolonged wet weather. Laundry facilities are usually available long before it is really necessary.

ON ARRIVAL AT VANCOUVER CALL THE TRAVELODGE INN AIRPORT--IN CALGARY CALL THE EXECUTIVE ROYAL INN
   
At the Vancouver International Airport, proceed to the "Shuttle Bus" area and wait for the Travelodge Inn Shuttle Bus which will transport you to the Hotel. In Calgary, call 291-2003 and ask the Inn to send the Shuttle Van to transport you and your bike to the Inn. On the morning of the tour start, please be in the Lobby or outside, checked out, with all your gear and bike, at the time noted in the brochure. Restaurants at both hotels are open by 7Am. Any vehicles or surplus gear which will not be needed on the tour may be left at the EXECUTIVE ROYAL INN in Calgary OR the TRAVELODGE INN in Vancouver for safekeeping. Arrangements for this may be made at the front desk. The Canusa support vehicle(s) will be there one half hour prior to "leave time" for loading and we will depart as soon as all gear and bikes are loaded.

CALL CANUSA CYCLE TOURS
   
You may call Canusa (from Calgary-680-4566 or from Vancouver-1-800-938-7986) on arrival and note your arrival. If you get the answering machine, leave a short message which will "NOT" be answered unless requested to do so. This will give us some reaction time in case there has been a misunderstanding on time and location.

 
WAIVER
   
Prior to starting to bike, all participants must sign the waiver that has been specified by our insuring company.

SAFETY
   
Safety will be of primary importance during the entire tour. Any accident to any participant will spoil the remainder of the tour for all participants so it is in everyone's interest to understand that safety is not just the concern of Canusa cycle Tours nor just the concern of tour participants but rather it is "our" concern and any safety hazards in our vehicles, in camp or along the way should be brought to our attention immediately so that we may correct the situation or contact someone who can. Safety rules are included in each pamphlet and will be discussed before starting to bike.

 

    *
    *  *
  SA F ETY
  HAVE     FUN
  RIDE    RELAXED
 CONTROL YOUR SPEED
 RIDE    IN    SINGLE   FILE
  DRINK   PLENTY  OF  FLUIDS
 KNOW YOUR  PHYSICAL LIMITS
 WEAR   APPROPRIATE     CLOTHING
 WATCH   FOR  GRATES IN THE  ROAD
  YIELD     TO       VEHICULAR      TRAFFIC
 FOLLOW    THE    RULES    OF    THE    ROAD
  MOVE WELL  OFF  THE  ROAD   WHEN  STOPPED
  WEAR  YOUR   SAFETY   HELMET   AT  ALL  TIMES
CROSS BRIDGES ON THE SIDEWALK WHEN POSSIBLE
 DO  NOT  DRINK  FROM  ROADSIDE  STREAMS  OR LAKES
 LISTEN  FOR   TRAFFIC   APPROACHING   FROM   THE   REAR
 STOP  YOUR  BIKE   IF    IT  IS   NECESSARY   TO  TURN  AROUND
 REPORT  AND  HAVE   REPAIRED   ANY  UNSAFE  BIKE, IMMEDIATELY
 BE AWARE OF UNSAFE CONDITIONS ENROUTE, TO THE EXTENT POSSIBLE
STAY   AWAY  FROM   RIVER   AND   LAKE   BANKS  THEY  MAY  BE UNDERCUT
MAKE SURE  THERE  IS  NO  TRAFFIC TO  THE   REAR WHEN ENTERING
TUNNELS
 OR  SNOW  SHEDS
 BIKE DEFENSIVELY
 CYCLE   IN   CONTROL
 --BIKE WITH A FRIEND--

 

RULES OF THE ROAD FOR CYCLISTS
   
In Alberta and British Columbia, the rules of the road for cyclists are the same as that of a car or other vehicle with one exception. Cyclists are required to use only the right hand portion of their lane when cycling on a road with no paved shoulder or on the paved shoulder when one exists. Cyclists should cycle in single file, in groups of 3 or 4, with spaces of 100 yards or more between groups. Cycling two abreast is permitted on paved shoulders where the width of the paved shoulder permits them to do this safely and all parts of the bike and cyclist are outside the driving lane. While sightseeing is one of the cyclists primary reason for being "on tour", you must always be aware of road hazards in your path such as other bikes or vehicles, rocks, sand, branches and other debris. Extra care should be used when crossing any street, road or highway.

MEDICAL ASSISTANCE
   
At least one guide on all tours will have a First Aid and CPR qualification and each vehicle is required to have a comprehensive First Aid kit. Unfortunately this does not make us doctors or allow us to act like doctors. The training provided is for emergency situations only and does not permit diagnosing of illnesses or aches and pains except in unusual circumstances. However we would like to be aware of any feeling of illness or unusual feelings at all times and will provide immediate transportation to the closest doctor or hospital on request. Participants should feel free to make such a request at any time and not feel that they are imposing on Canusa Cycle Tours or other participants by making such a request. Ice is available on request and a medical book listing common ailments, aches and pains of cyclists is in each vehicle. Items such as Aspirin, Tylenol or Antibiotic Creams will not be carried or dispensed.

IF YOU ARE LOST
 
Getting lost on any of our tours is difficult because we generally follow major or secondary highways with few turnoffs. However should you find yourself "lost" please call our home number 1-800-938-7986 and leave a message detailing the time, location and phone number at your location if possible. Remember that in Canada it is not possible to call a pay phone. We in turn will call "home", retrieve your message and hopefully be able to locate and retrieve you. Every night on arriving in camp please make sure that your tent partner or biking buddy has also arrived and if not then please inform one of the guides that you are not sure of his/her location.

THE PROPER CARE AND FEEDING OF TENTS
   
Please remove footwear before entering the tent. If it is raining, sit just inside the tent with your feet outside and remove footwear. PLEASE never enter the tent with shoe clips on!!
    Never eat or store food of any kind, liquid or solid, in the tent. THE LIFE YOU SAVE   MAY BE YOUR OWN ---OR--- THE NEXT USER OF THE TENT.
    Bears have an acute sense of smell and are attracted to any item that emits any odor!! This includes things like perfume, toothpaste etc. These items should be stored in the support vehicle overnight.
    Always use both hands to open or close tent zippers. Open and close zippers slowly. If you should catch the zipper in the fly, DO NOT USE FORCE to free the zipper.
    Always remove everything from the tent each morning. Items left in the tent may cause tears when storing.
    Exercise caution when walking in the vicinity of any tent. Tent pegs and lines are not very visible and very easy to trip over.
    Please do not use the tent as a drying rack. Use the line inside the roof of the tent or the outside line provided. Clothing colour runs may leach into the tent fabric.
    Undue HASTE seems to be the most common cause of damage to tents. Please take your time when zipping, entering or leaving your tent. The dollars you save may be yours!!

DAILY ITINERARY
   
You should have breakfast (except on tours as noted), be checked out and in the hotel lobby or outside with all your luggage and bikes at the noted time, on the day the tour starts.
    Canusa guides and vehicles will arrive at the Hotel one half hour prior to "leave time" and  will leave the Hotel as soon as all the luggage and bikes are loaded and proceed to the bike start point.
    Prior to biking we will have a discussion on safety and the route for the day, then start biking when "all" are ready. It is not necessary to bike as a group but anyone leaving the route to sightsee etc., must inform a guide that they are going to do so. This will prevent us from spending hours looking for someone and give us a start point for a search in case of problems. Individuals should be familiar with their bike before starting out. Guides will be happy to show you everything you should know about our rental bikes and if they don't, please ask.
    Before biking each day, we will go over the next day�s route, terrain, destination, lunch locations, scenery, things to see, etc. There will be a hike or some sightseeing on most days on six day tours and mostly relaxation with some sightseeing on the longer tours.

BE AWARE
   
Individuals who have never been on a multiple day tour should be aware of the possibility of Heat Stroke, Dehydration and the accumulation of "weariness", "hunger" and "thirst" over a period of days and take precautions from day one to  lessen these possibilities.

Heat Exhaustion or Dehydration-Caused by loss of fluids-Signs-weak, dizzy, nausea, vomiting, pale clammy skin, perspiration-Treatment-remove to cool place, administer fluids (juices) slowly, treat for shock.

Heat Stroke-Caused by overheating-Signs-hot-dry-flushed skin, confusion, headache, nausea, poor co-ordination, vomiting, convulsions, rapid onset, lapse into unconsciousness, possible death-Treatment-move to cool area, assist body to cool but not below normal, massage limbs, provide fluids (juices), treat for shock.

Sunburn-Caused by overexposure to suns rays-Signs-chills, fever, headache-Treatment-cool burn area, apply soothing lotion, prevent additional damage to burn area.

Shock-Exists when blood volume is reduced to the point where it cannot adequately support body cell functions due to loss of circulating blood volume-Signs-any of the above as well as abnormal pulse, abnormal breathing, severe thirst, decreasing alertness-Treatment-lay down and elevate legs, maintain body temperature by warming or cooling as necessary.

West Nile Virus-As of 2005, this virus has caused fewer problems than anticipated and in fact, after the first year, has had little impact in Canada. While West Nile Virus spread quickly with some alarming results, the second year of the virus in Alberta proved to be much less alarming with only a few cases and no deaths--however--Infection is passed from birds and other animals to humans. Symptoms may appear 2 to 15 days after infection. The virus is quickly spreading throughout North America. Most reported cases are mild with symptoms such as fever, head-ache, body aches similar to the flu, a mild rash and swollen nymph glands. Serious cases may develop severe headaches, high fever, stiff neck, nausea, difficulty swallowing, vomiting, drowsiness, confusion, loss of consciousness, lack of coordination, muscle weakness and paralysis. There is no known specific treatment, medication or cure for the virus. Prevention is assisted by wearing light coloured clothing that covers the entire body along with the application of insect repellent (example 20-30% Deet) on exposed body parts. Information from Health Canada.

Giardia-Caused by a water borne parasite usually passed on from animals-Signs-Intermittent, chronic diarrhea, stomach cramps, tiredness, weakness-Treatment-antibiotics.

Rocky Mtn Spotted Fever-Carried and passed on by a burrowing tick-Signs-very high fever, pounding frontal headache, spotted rash-Treatment-Remove tick, antibiotics.

Lymes Disease-Carried and passed on by a burrowing tick-Signs-Stiffened joints within 5 to 7 days-Treatment-Remove tick, antibiotics.

Sleep-along with food and water consumption is very critical. Each individual is responsible for his or her own welfare.
    While it is nice to sit around a campfire late into the night, it is nicer still to get up in the morning refreshed after a good nights sleep. Few participants sleep well on the first night of any tour, but by the second night, most are tired enough that sleep comes easily.
    It is recommended that you eat and drink more than you feel like for the first 2 or 3 days. Your body tends to use existing surplus fuel at the start of prolonged exertion so most people do not feel the need for "extra" food and drink for the first two or three days. Eating and drinking less than your body is using will more than likely cause you to eat and drink considerably more later on and in severe cases may be one of the causes of dehydration, sunstroke, "hitting the wall" or worse!! Sipping on your water bottle all day is better than occasional long drinks. Most cyclists who are conditioned athletes usually have bodies that are more efficient "fuel burners" than recreational cyclists and require less food and water during our tours, so following the lead of an experienced cyclist may not be the best idea where food and water are concerned.

Sore Knees-are a common problem with cyclists. As "first aiders" we are not permitted to diagnose ailments except in emergencies. If you develop any soreness, please view the medical book provided and in situations where the pain is severe or you think the problem is more than simple strain or poor seat adjustment, we will be glad to drive you to the nearest hospital or doctor at your request. Please insure that you have adequate medical coverage to allow for this. The support vehicle is present to assist anyone to visit a medical centre or doctor or to rest in when the situation warrants. Please feel free to use it at any time!!

RETURN FLIGHTS
   
Most Canusa tours (except camping only) include lodging on the last night of the tour to give you time to prepare for your flight home. Check your return flight dates and times. Missed flights can be very expensive. Prepare your bike for the flight home. Usually some repacking of clothing is necessary on the last night. Recheck all your clothing and equipment items to make sure that important items have not been left on the Canusa van or elsewhere.

REST
    
It is not a bad idea to allow for some rest after arriving at your home. You have been busier than normal for the duration of the tour and for most, work starts "tomorrow" so put your bike away for a couple of weeks before taking to the road again and you will be surprised at how easy the first few runs feel.

YOUR NEXT TOUR
   
While preparing for your tour and during your tour you have been increasing your level of fitness. Some of this increased level of fitness will remain with you for as long as you stay physically active. Even if you do not do any more cycling until next year, your next tour will always be easier than your first. Don't waste all the training, sweat and feeling of accomplishment! Start thinking about your next tour now!!!


 
PLEASE NOTE

Canusa Cycle Tours will not be responsible for any additional costs incurred because of occurrences or incidents beyond their control, including but not limited to, vehicle breakdown, slides or avalanches, floods, violence, rain or road closures for any reason.

Should Canusa Cycle Tours be subject to additional cost because of lost accommodation or additional travel miles or any other reason beyond their control then the additional cost will be split fairly with the people involved after consulting with the people involved.

After 17 years of business we have never had to add additional costs onto the quoted costs but with El Nino and El Nina and resulting weather havoc over the past few years it is probable that somewhere down the road this will happen.

� Copyright 2004 Canusa Cycle Tours
All rights reserved